SMS Compliance Privacy Policy

Superlost Coffee SMS Compliance Privacy Policy

Last updated: [9/16/2024]

Superlost Coffee is committed to protecting your privacy and ensuring that your personal information is handled safely and responsibly. This SMS Privacy Policy explains how we collect, use, and protect the information you provide to us when you opt-in to receive SMS marketing messages from Superlost Coffee.

1. Information We Collect

When you opt-in to receive SMS marketing messages from Superlost Coffee, we collect your phone number to send you promotional content, such as discounts, new product launches, and special offers. This information is stored securely in our general customer database.

2. How We Use Your Information

The information you provide will only be used to send you promotional SMS messages. We may send these messages monthly or occasionally to inform you about our latest promotions, products, and special offers.

3. Data Retention

We will retain your phone number and related data for SMS marketing purposes as long as you remain opted in to receive these messages. If you choose to opt-out, we will promptly remove your information from our SMS marketing list.

4. How to Opt-Out

You may opt out of receiving SMS messages from us at any time by replying "STOP" to any message you receive. Once you opt out, you will no longer receive promotional messages from us via SMS.

5. Data Sharing and Security

Superlost Coffee does not sell, rent, or share your personal information with third parties for their own marketing purposes. Your information is only shared with trusted third-party services that help us manage our SMS marketing campaigns, such as Mailchimp. These third parties are contractually obligated to keep your information secure and confidential.

6. Data Analytics and Tracking

We may use tracking and analytics tools to monitor the effectiveness of our SMS marketing campaigns, such as measuring open rates or click-through rates. This data helps us improve our messaging and provide you with more relevant offers.

7. Your Rights

You have the right to access, correct, or delete any personal information we have about you. To make such a request, please contact us at [your contact information].

8. Changes to This Policy

We may update this SMS Privacy Policy from time to time. We will notify you of any changes by posting the new policy on our website. You are advised to review this policy periodically for any changes.

Contact Us

If you have any questions or concerns about this SMS Privacy Policy, please contact us at [your email or phone number].