Privacy

Privacy Policy

Last updated: Dec 19, 2022 1:11 PM

We value your privacy very highly. Please read this Privacy Policy carefully before using the https://www.superlost.com/ Website (the "Website") operated by Superlost Coffee, a(n) Limited Liability Company formed in New York, United States ("us," "we," "our") as this Privacy Policy contains important information regarding your privacy and how we may use the information we collect about you.

Your access to and use of the Website is conditional upon your acceptance of and compliance with this Privacy Policy. This Privacy Policy applies to everyone, including, but not limited to: visitors, users, and others, who wish to access or use the Website.

By accessing or using the Website, you agree to be bound by this Privacy Policy. If you disagree with any part of the Privacy Policy, then you do not have our permission to access or use the Website.

What information we collect, where we get this information, how we use this information, what happens if we don't have it, and the legal basis for processing this information

We collect and store any and all information that you enter on this Website. We collect and store the following information about you:

Identifying information - Name

Identifying information - Postal / Shipping address

Identifying information - Billing address

Identifying information - Phone number

Identifying information - IP address

Identifying information - Email address

Identifying information - Device identifier

Financial information - Credit card or debit card number

Financial information - Card expiration date

Financial information - Card CVV (security code)

Financial information - Bank account number

Internet or other electronic activity - Browsing history

Internet or other electronic activity - Search history

Internet or other electronic activity - Information regarding your interaction with our website or application

Internet or other electronic activity - Information regarding your interactions with advertisements

Sensitive personal information - Geolocation information

 

We are not required to collect this information by a law, court order, nor by a tribunal order. We do not combine nor link the personal information that we hold about you.

With whom we share your personal information

We share the personal information below with the following third parties for the following reasons:

Identifying information - Name

Identifying information - Postal / Shipping address

Identifying information - Billing address

Identifying information - Phone number

Identifying information - IP address

Identifying information - Email address

Identifying information - Device identifier

Financial information - Credit card or debit card number

Financial information - Card expiration date

Financial information - Card CVV (security code)

Financial information - Bank account number

Internet or other electronic activity - Browsing history

Internet or other electronic activity - Search history

Internet or other electronic activity - Information regarding your interaction with our website or application

Internet or other electronic activity - Information regarding your interactions with advertisements

Sensitive personal information - Geolocation information

How we protect your personal information

We have implemented the following measures to protect and safeguard your personal information:

  • Limiting the amount of personal information that we collect to strictly necessary only;
  • Maintaining up-to-date software and safeguards.

Sale of your information

We do not sell your personal information.

Cookies

A cookie is a small piece of data sent from a website and stored on your device by your browser. This Website collects cookies. Please visit our Cookie Policy to learn more about what cookies we collect, why we collect them, and how to change your cookie settings.

Children's privacy

This Website is intended for use by a general audience and does not offer services to children. Should a child whom we know to be under 18 send personal information to us, we will use that information only to respond to that child to inform him or her that they cannot use this Website.

Analytics programs

This Website uses Google Analytics to collect information about you and your behaviors. If you would like to opt out of Google Analytics, please visit https://tools.google.com/dlpage/gaoptout/.

Information retention

We retain all of the information that we collect for a period of 5 years.

Direct marketing

We use the information that we collect about you for direct marketing purposes. Direct marketing is the act of selling products or services directly to consumers rather than through retailers. Residents of Australia and/or the European Union and/or the European Economic Area and the United Kingdom - You may, at any time, request that we cease to use your information for direct marketing purposes by emailing us at superlostcoffee@gmail.com.

Your rights

Depending upon where you reside, you may have the following rights with regard to your personal information:

The right to access the personal information that we have collected about you.

The right to say no to the sale of your personal information.

The right to request that we delete all or some of the personal information that we have collected on you.

The right to ask us to transmit your personal information that we have collected on you to another provider (where technically feasible).

The right to request that we amend any of the information that we have collected about you.

The right to withdraw your consent to the processing of your data.

The right to request that we restrict the processing of your data.

The right to lodge a complaint regarding our collection, sharing and processing of data with competent authorities in the proper jurisdiction.

The right to not have to identify yourself, or of using a pseudonym in certain circumstances.

The right to stop receiving unwanted direct marketing.

Exercising your rights

You may exercise the rights specified above by submitting a consumer request to:

David Roa
CEO
david@superlostcoffee.com
5617169761
superlost.com
630 Flushing Ave Brooklyn, NY 11206
USA

We will need to verify your identity prior to effectuating your request. To verify your identity, you will need to provide us with the following information with your request:

 

  • Name;
  • Postal / Shipping address;
  • Billing address;
  • Phone number;
  • IP address;
  • Email address;
  • Device identifier.

Please note that we may be unable to process your request if you do not provide us with the above information.

We will respond to most consumer requests within 30 to 45 days of receipt, depending upon where you reside. However, some requests may take longer. We will notify you in writing if we need more time to respond. We have the ability to deny your request(s) if certain exceptions in the law apply. If we do deny your request, we will provide you with the reasons for such denial.

Complaints

You have the right to lodge a complaint regarding our collection, use and sharing of your personal information by contacting us at the following contact information:

  • David Roa
  • CEO
  • david@superlostcoffee.com
  • 5617169761
  • 630 Flushing Ave Brooklyn, NY 11206
  • USA

Any such complaints must first be addressed to us in writing as required by Australia Privacy Act 1988 S 40(1A). We will respond to all complaints within a reasonable time (usually 30 days). If you are not satisfied with our response to your complaint, you may then lodge a complaint with the Office of the Australian Information Commissioner by following the steps on this page.

Accountability

The following person is accountable and responsible for our privacy practices and procedures:

David Roa
CEO
5617169761
david@superlostcoffee.com

You may lodge a complaint with us by contacting the person accountable and responsible for our privacy practices and procedures at the contact information above. You may also lodge a complaint with the Office of the Privacy Commissioner of Canada by filling out this form or calling 1-800-282-1376.

Location of data processing

All data processing activities undertaken by us take place in United States.

Do Not Track

Do Not Track is a preference you can set on your browser to inform websites that you do not want to be tracked. We do not support Do Not Track ("DNT"). You can either enable or disable Do Not Track by visiting the Preferences or Settings page of your browser.

Transferring Data

We plan to transfer data to The United States. This means that your information may be processed in a country outside of Canada and it may be accessible to law enforcement authorities and national security authorities of that country and jurisdiction.

Changes to Privacy Policy

We reserve the right to amend this Privacy Policy at any time. We will not provide you with any notice when we make changes to this Privacy Policy.

Questions

If you have any questions about this Privacy Policy, please contact us at superlostcoffee@gmail.com.

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